Application Developer (L1 and L2 Support) (Up to $6000)

Location Singapore
Job reference BBBH105951_1633439826
Salary Negotiable
Consultant name Joanna Tham Pooi Kwan
Consultant email joanna.tham@experis.com.sg
Consultant contact no. 65515325
EA License No. 02C3423
Consultant Registration No. R1985398

Job Description
The Application Engineer/Developer provides mobile application and admin portals maintenance service.
The Engineer/Developer is analytical in issue management, a good communicator and is focus on resolving issues based on priorities and is able to assess, classify, prioritise, diagnose and resolve issues effectively in a collaborative manner and strive for continuous improvement.

Role and Responsibilities

  • Effectively assess, classify, prioritise, diagnose issues in a collaborative manner among the teams
  • Carry out maintenance service within service level
  • Define, automate, and improve system monitoring activities to ensure service continuity
  • Take reference to the dashboard for service level compliance
  • Maintain a good knowledge base for FAQ screening
  • Support root casual and trend analysis
  • Support the release management process


Qualifications

  • Diploma or Bachelor's degree in Computer-related discipline
  • Proficient knowledge of the back-end programming languages such as C# AND .Net
  • Knowledge in framework such as React Frameworks is a plus
  • Ability to manage a hosting environment
  • Database query scripting, data patching and administration
  • Understanding of front-end web technologies (to communicate with team members on the front end)
  • Enjoy constant learning and working with new technologies
  • Jira or JIRA Service Desk
  • Relevant IT Service Management or Development certification is a plus.


Note: This position may require rotational adhoc duty when required

Joanna Tham Pooi Kwan EA License No.: 02C3423 Personnel Registration No.: R1985398

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