Application Specialist - Ultrasound

Location Singapore
Job reference BBBH87290_1585302516
Salary Negotiable
Consultant email zhaohui.song@experis.com.sg
EA License No. 02C3423


Applications Specialist is responsible for providing formal technical and clinical support during the sales process for Ultrasound Product. Responsibilities may include providing required pre-sale product demonstrations (or clinical trial support), as well as post-sale installation, training and customer service activities to support sales objectives.
Essential Responsibilities:

  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed.
  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations to improve customer satisfaction and maintain customer relationships.
  • Improve customer satisfaction and socket retention through continuous education on optimization of equipment uses.
  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training.
  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies.
  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs.


Qualifications/Requirements:

  • Bachelor's Degree, majored in Medical preferred
  • Minimum 2 years of related experience
  • Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting
  • Demonstrated current basic clinical scanning proficiency on current products/platforms
  • Proficiency in computer skills, e.g. Microsoft Office
  • Willingness to travel extensively

Song Zhao Hui EA License No. 02C3423 Personnel Registration No. R1761205

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