Application Specialist - Ultrasound

Location Tampines, Singapore
Job reference BBBH87290_1585302516
Salary Negotiable
Consultant name Song Zhao Hui
Consultant email zhaohui.song@experis.com.sg
Consultant contact no. 62328817
EA License No. 02C3423
Consultant Registration No. R1761205


Applications Specialist is responsible for providing formal technical and clinical support during the sales process for Ultrasound Product. Responsibilities may include providing required pre-sale product demonstrations (or clinical trial support), as well as post-sale installation, training and customer service activities to support sales objectives.
Essential Responsibilities:

  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed.
  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations to improve customer satisfaction and maintain customer relationships.
  • Improve customer satisfaction and socket retention through continuous education on optimization of equipment uses.
  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training.
  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies.
  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs.


Qualifications/Requirements:

  • Bachelor's Degree, majored in Medical preferred
  • Minimum 2 years of related experience
  • Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting
  • Demonstrated current basic clinical scanning proficiency on current products/platforms
  • Proficiency in computer skills, e.g. Microsoft Office
  • Willingness to travel extensively

Song Zhao Hui EA License No. 02C3423 Personnel Registration No. R1761205

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