Application Support Engineer

Location Singapore
Job reference BBBH118823_1662453301
Salary Negotiable
Consultant name Rajasekar Shirley Monisha
Consultant email shirley.rajasekar@experis.com.sg
Consultant contact no. 6232 5244
EA License No. 02C3423
Consultant Registration No. R22106767


Job Responsibilities:

  • Providing software application support for Microsoft Project Online application.
  • Performing analyses on software application functionality and suggesting improvements.
  • Ensuring effective front-end and back-end functionality of applications.
  • Consulting with the software development team, internal users, and clients to improve application performance.
  • Managing code migration across environments to ensure continued and synchronized functionality.
  • Establishing the root causes of application errors and escalating serious concerns to the Software Architect.
  • Keeping a record of configuration changes and scheduling application updates.
  • Documenting processes and monitoring application performance metrics.
  • Providing front-end support to clients and colleagues in other departments.
  • Collaborating with cross-functional teams like IT Infrastructure, Network Security, etc to resolve and address any items or issues requiring their contribution
  • Performing Application User administration & managing System Access control
  • Ensuring all System documents are kept up to date



Job Requirements:

  • A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
  • 1-3 years of demonstrable experience as an application support engineer in a related field.
  • Knowledge of MS project, Sharepoint development & knowledge of M365 technologies.
  • Ability to manage code migration, document configuration changes, and monitor performance.
  • Exceptional ability to provide front-end support to internal departments and all application users & clients.
  • Advanced proficiency in determining the causes of application errors and repairing them.

Interested candidates, please submit your updated resume to shirley.rajasekar@experis.com.sg or click "Apply now" button.

We regret to inform you that only shortlisted candidates will be notified.

Shirley Monisha(R22106767)

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Rajasekar Shirley Monisha License No.: 02C3423 Personnel Registration No.: R22106767

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