Assistant Officer, Desktop Support Engineer

Location Singapore
Job reference BBBH117628_1659428480
Salary Variable bonus
Consultant name Jeffrey Koh Kok Ann
Consultant email jeffrey.koh@experis.com.sg
Consultant contact no. 6232 8809
EA License No. 02C3423
Consultant Registration No. R1770345

  • Nearest MRT: Promenade
  • Salary will commensurate with relevant experience, up to S$4,500 + Variable Bonus
  • Company Objective: Supports overall IT functions in the Asia Pacific region



Responsibilities

  • Work onsite in the client's office or connect remotely to troubleshoot client's hardware and software issues.
  • Install and maintain hardware and computer peripherals and software and hardware installation for laptops.
  • Install and upgrade operating systems and computer software including desktop PC windows patching.
  • Work with security team on the desktop PC vulnerability, review and research on the solution to close the vulnerability by pushing the patches and update the application via SCCM.
  • Install, test and prepare new software or update the latest version for the existing software, software packaging in SCCM.
  • Troubleshoot networking and connection issues.
  • Advise on software or hardware upgrades.
  • Provide basic training in computer operation and management.
  • Complete job reports and ordering supplies.
  • Maintain computer peripheral devices e.g. printers and resolve associated problems.
  • Provide support during annual exercises such as Business Continuity Planning and Drills.
  • Travel within APAC region as and when required.
  • Work after office hours as and when necessary.
  • Create and/or update technical documentation and procedure manuals when required.



Requirements

  • Bachelor's degree/Diploma in computer science or information technology.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • Knowledge of operating systems, software applications, and remote connection systems.
  • Basic knowledge of SCCM, desktop PC Windows patching
  • 3-5 years of work experience as a Desktop Support Engineer or Support Technician.



*Shortlisted candidates will be informed.



Interested applicants please send in your updated resume to jeffrey.koh@experis.com.sg with the subject "Assistant Desktop Support Officer"



Jeffrey Koh Kok Ann
Registration No.: R1770345
EA License No.: 02C3423