Scope of Work for Billing Operation and Management
Major duties and responsibilities are:

Provide quality customer service and excellent support operation to a billing system and report system for an e-procurement portal and meet key performance indicators.
Perform billing operation, report operation, change management, user education, incident manage,ment and problem management.
Handle inbound calls and emails and coordinate work with internal teams and external users.
Manage any incidents raised and track them to their closure escalating such incidents where required.
Monitor the accuracy of bills generated and manage any readjustments that may be required.
Generate and monitor billing reports.
Perform any other required tasks assigned by the management to support operation.

Requirement:

At least 3 years of relevant and recent work experience that demonstrates the competencies in providing support for billing, report and financial related operations.

Interested applicants, please submit your updated resume to shirley.rajasekar@experis.com.sg or click "Apply now" function. we regret to inform you that only shortlisted candidates will be notified.

Shirley Monisha

EA Personnel no:R22106767

Manpower Staffing Services (S) Pte Ltd

EA license no:02C3423

Rajasekar Shirley Monisha License No.: 02C3423 Personnel Registration No.: R22106767

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Location	Singapore
Job reference	BBBH123138_1673937010
Salary	Negotiable

Consultant name	Rajasekar Shirley Monisha
Consultant email	shirley.rajasekar@experis.com.sg
Consultant contact no.	6232 5244
EA License No.	02C3423
Consultant Registration No.	R22106767