Scope of Work for Billing Operation and Management
Major duties and responsibilities are:
- Provide quality customer service and excellent support operation to a billing system and report system for an e-procurement portal and meet key performance indicators.
- Perform billing operation, report operation, change management, user education, incident manage,ment and problem management.
- Handle inbound calls and emails and coordinate work with internal teams and external users.
- Manage any incidents raised and track them to their closure escalating such incidents where required.
- Monitor the accuracy of bills generated and manage any readjustments that may be required.
- Generate and monitor billing reports.
- Perform any other required tasks assigned by the management to support operation.
Requirement:
- At least 3 years of relevant and recent work experience that demonstrates the competencies in providing support for billing, report and financial related operations.
Interested applicants, please submit your updated resume to shirley.rajasekar@experis.com.sg or click "Apply now" function. we regret to inform you that only shortlisted candidates will be notified.
Shirley Monisha
EA Personnel no:R22106767
Manpower Staffing Services (S) Pte Ltd
EA license no:02C3423
Rajasekar Shirley Monisha License No.: 02C3423 Personnel Registration No.: R22106767
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