CRM Business Analyst

Location Singapore
Job reference BBBH122515_1672739782
Salary Up to S$0.00 per annum
Consultant name Goel Navneet
Consultant email navneet.goel@experis.com.sg
Consultant contact no. 65515581
EA License No. 02C3423
Consultant Registration No. R1982194


The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.
Your responsibilities will include:

  • Elicit requirements for software development.
  • Document, analyze and evaluation requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
  • Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
  • Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.
  • Background/experiences in relevant fields (Computer Science, Engineering, etc.).
  • Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
  • Professional experience with requirements gathering and analysis.
  • Experience producing and analyzing As-Is and To-Be documentation.
  • analytical and project manag