Job Responsibilities:
Following global guideline and policies to maintain and verify the existing database
Quality assurance on data integrity using in-house tools
Conduct database testing and inspections
Support overseas customer issues in a timely manner
Translate content in Japanese/ Spanish/ Italian from database into English
Other ad-hoc duties
Job Requirements:
Experience with in-house CRM
Experience in technical support or other problem-solving experience is preferred
Good command in English
Business language proficiency in Japanese (min JLPT N3)/ Spanish (min CELA B1) /Italian (min ILCE B1) to liaise with local country's counterparts
Good written and verbal communication skills
Comfortable with working on weekends or holidays
Aria, Jiahang Wang EA License No.: 02C3423 Personnel Registration No.: R1330145