Customer Support (Night shift) (Japanese language proficient)

Location Singapore, Singapore
Job reference BBBH81258_1570416416
Salary Basic + Bonus
Consultant name Alexis Bo Zhuang Mian
Consultant email
Consultant contact no. 65515307
EA License No. 02C3423
Consultant Registration No. R1872731


  • Be proficient in digital currency or blockchain and keep up with general market conditions
  • Be familiar with company's trading platform and provide clients with first class trading experience.
  • Diligently and effectively manage and follow up the enquiry/complaints of the current/prospective clients through live chat or email
  • Understand customers 'needs and convert it constructive feedback to managements.
  • Continuously seek for improvement to enhance team's performance and work efficiency.
  • Serve as customer representative in Asia Pacific region, including Japan, candidate will be required to liaise with customers in the APAC region, including Japan.


  • Possess a Diploma
  • Minimum of 1 year of customer service experience
  • Able to communicate and write in fluent Japanese (business language proficiency) as the incumbent is expected to communicate both verbally and in writing with non-English speaking Japanese clients
  • Work on weekends or shifts from home are required

Interested applicants please send your resume to

Bo Zhuang Mian


Manpower Staffing Services (S) Pte Ltd


Alexis, Zhuang Mian Bo EA License No.: 02C3423 Personnel Registration No.: R1872731

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit