Job Responsibilities:

* Conduct thorough research and perform analysis on a range of market systems with a focus on markets in Czech Republic

* Quality assurance on data integrity using in-house tools

* Support global customer issues in a timely manner

* Edit content to maintain the accuracy of the database, which involves translating text written in English to Czech and vice versa

* Other ad-hoc duties





Job Requirements:

* Experience with in-house CRM

* Experience in technical support or other problem-solving experience is preferred

* Fluency in English is a must

* Able to read and write in Czech(min CEFR B2) to liaise with European customers in their native language and to ensure accuracy of database.

* Working schedule: Tues - Sat / Sun - Thur

* Good written and verbal communication skills

Virginia, Chiau Yi Lai EA License No.: 02C3423 Personnel Registration No.: R1655564

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