Job Responsibilities:
* Conduct thorough research and perform analysis on a range of market systems with a focus on markets in the Netherlands
* Quality assurance on data integrity using in-house tools
* Support global customer issues in a timely manner
* Edit content to maintain the accuracy of the database, which involves translating text written in English to Dutch and vice versa
*Liaise with Dutch-speaking customers via phone, email and other communication channels to verify data
* Other ad-hoc duties
Job Requirements:
* Experience with in-house CRM is preferred
* Experience in technical support or other problem-solving experience is preferred
* Fluency in English is a must
* Able to read and write in Dutch (min. B2 CEFR or equivalent) to liaise with Netherlands customers in their native language and to ensure accuracy of database
* Working schedule: Tues - Sat / Sun - Thurs
* Required to work on Public Holiday
Virginia, Chiau Yi Lai EA License No.: 02C3423 Personnel Registration No.: R1655564
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