Job Responsibilities:

• Conduct thorough research and perform analysis on a range of market systems with a focus on markets in the Netherlands

• Quality assurance on data integrity using in-house tools

• Support global customer issues in a timely manner

• Edit content to maintain the accuracy of the database, which involves translating text written in English to Dutch and vice versa

• Liaise with Dutch-speaking customers via phone, email and other communication channels to verify data

• Other ad-hoc duties

Job Requirements:

• Experience with in-house CRM

• Experience in technical support or other problem-solving experience is preferred

• Able to read and write in Dutch (min. B2 CEFR or equivalent) to liaise with Netherlands customers in their native language and to ensure accuracy of database

• Working schedule: Tues - Sat / Sun - Thurs

• Required to work on Public Holiday

Virginia, Chiau Yi Lai EA License No.: 02C3423 Personnel Registration No.: R1655564

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