Head of Network Operations

Location Singapore
Job reference BBBH100866_1624004341
Salary S$7000 - S$8500 per month + VB
Consultant email paula.dam@experis.com.sg
EA License No. 02C3423

A leading security services company is on the lookout for Head of Network Operations to join their well-established operation in Singapore.
As a Head of Network Operations, you will develop, lead, manage and motivate the internal and outsourced IT team to ensure smoothly ongoing operations of network infrastructure.

  • Be responsible for the day-to-day operating, performance, efficiency and security of the organization's IT network.
  • Respond to IT security alerts and incidents and remediate the issue immediately.
  • Work closely with the local and regional IT teams on tasks, service requests and incidents.
  • Participate in audit exercise and ISO certifications
  • Provide support and guidance to the GTO Operations Center
  • Handle escalations, monitor the performance of the business critical systems to prevent delays and outages.
  • Develop IT processes and standard
  • Maintain proper documentation of IT inventory

To be successful in this role, you should have the following must have pre-requisites:

  • Degree in Computer Science/Engineering or equivalent
  • At least 5 years of experience in network support and operations
  • Hand on experience in network devices: Router, LAN Switch, Wireless LAN, Firewall and Windows Servers
  • Excellent knowledge of networking protocol: TCP/IP, IPv4, IPv6, BGP, OSPF, ARP, ICMP, DNS, HTTP
  • Good knowledge of IP networking, VPN's, DNS, WINS, load balancing and firewalling concepts
  • Relevant experience in project management
  • Good interpersonal and excellent communicator
  • Highly self-motivated and directed with attention to detail and ability to work under pressure situation
  • Ability to work in a team-oriented and collaboration environment
  • CCNA, Fortinet NSE certified, AWS Certified Solution Architect Professional
  • Expect to be on duty for emergency support after the normal business day when needed

Nice to have:

  • Experience to support the network infra for call centre environment.
  • Experience on SIEM (e.g. Securonix, LogRhythm, Spliunk, etc)
  • Experience in managing Data Centre with more than 30 racks.
  • Knowledge of major Cloud platforms provider such as VMware vCloud, Amazon AWS, Google Cloud, Microsoft Azure, IBM SoftLayer, etc.
  • CDCD/CDCP, ITIL, CISSP, PMP certified
  • Singaporeans only

What's next?
If you are qualified and interested in applying for the position, please kindly send your CV in to Dam Dieu Phuong (Paula) at paula.dam@experis.com.sg. / Click Apply or call 65 6232 8832
EA License No.:02C3423
EA Registration No.: R1109289

Dam Dieu Phuong, Paula EA License No.: 02C3423 Personnel Registration No.: R1109289

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