Roles and Responsibilities
- Liaise with stakeholders to identify business needs
- Review existing business processes to identify opportunities
- Prepare business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
- Propose alternative solutions to streamline business processes
- Establish requirements for the implementation of changes in the business processes
- Conduct in-depth analysis of the business requirements specification and feasibility studies
- Translate business requirements and user needs into functional specifications
- Collaborate with developers to ensure requirements are incorporated into system design
- Guide the team to gather and document existing system specifications
- Function as the liaison between users and technical staff throughout the solution implementation cycle
- Work with relevant stakeholders on User Acceptance Testing
- Develop technical documentation and training materials
- Conduct user training to facilitate adoption of new systems features
- Act as a point of contact for users regarding complex queries
- Scope out statement of works setting clear expectations of deliverables and exclusions
Qualifications and Skills
- Bachelor's degree in Computer-related discipline or equivalent
- Minimum 10 years of IT experience
- Minimum 5 years of IT Business Analysis experience
- Certified Business Analyst (CBA) certification will be an added advantage
- Practical knowledge of Database, SQL, XML, HTML and UML
Arvin Clark Sikat, Sombilla EA License No.: 02C3423 Personnel Registration No.: R1222536
