IT Business Analyst - API / 2 years contract

Location
Job reference KS1010_1570700136
Salary S$5000 - S$6500 per month
Consultant email karen.shi@experis.com.sg
EA License No. 02C3423

Management of API Consumer Support (Position 1)

  • Manage and respond to queries from developers and other consumer of APIs
  • Manage and support internal stakeholder divisions to utilise the API Platform and Developer Portal in outreach or engagement efforts
  • Support governance of API lifecycle across API value chain to meet consumer needs
  • Assess requests for APIs from companies and recommend for approval or rejection
  • Assess UAT results and recommend for release of production API keys
  • Monitor StackExchange queries with Ufinity and recommend responses
  • Manage sample codes and example projects in Github

Management of API Adoption (Position 2)

  • Strategise and execute overall API awareness and adoption plan together with Change Management Team (e.g. Awareness and Communication Strategy, Partnership and Stakeholder Engagement)
  • Engage internal stakeholders to drive awareness, commitment and adoption of APIs
  • Engage internal stakeholders on partnership and collaboration opportunities and work with intermediaries on driving awareness and adoption of APIs
  • Work with API Consumer Support in handling specific API usage request from managed partners and intermediaries
  • Work with technical writers to curate and generate articles on the use of APIs

Experience in any one of the following:

Minimum 3 years of relevant experience in performing the role

  1. Portal management
  2. APIs or API Gateways management including the ability to define and enforce API standards and guidelines
  3. Management of forms and rules, and familiarity with business process management
  4. Stakeholder engagement, communication and management
  5. Portal Content Planning and Curation
  6. Change management or corporate comms
  • Security clearance needed
  • 2 years contract
  • Location central

Karen Shi Peiru EA License No.: 02C3423 Personnel Registration No.: R1438107

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.experis.com.sg/privacy-policy