IT Business Analyst - API / 2 years contract

Location Central Region, Singapore
Job reference KS1010_1570700136
Salary S$5000 - S$6500 per month
Consultant name Karen Shi Peiru
Consultant email karen.shi@experis.com.sg
Consultant contact no. 65515320
EA License No. 02C3423
Consultant Registration No. R1438107

Management of API Consumer Support (Position 1)

  • Manage and respond to queries from developers and other consumer of APIs
  • Manage and support internal stakeholder divisions to utilise the API Platform and Developer Portal in outreach or engagement efforts
  • Support governance of API lifecycle across API value chain to meet consumer needs
  • Assess requests for APIs from companies and recommend for approval or rejection
  • Assess UAT results and recommend for release of production API keys
  • Monitor StackExchange queries with Ufinity and recommend responses
  • Manage sample codes and example projects in Github

Management of API Adoption (Position 2)

  • Strategise and execute overall API awareness and adoption plan together with Change Management Team (e.g. Awareness and Communication Strategy, Partnership and Stakeholder Engagement)
  • Engage internal stakeholders to drive awareness, commitment and adoption of APIs
  • Engage internal stakeholders on partnership and collaboration opportunities and work with intermediaries on driving awareness and adoption of APIs
  • Work with API Consumer Support in handling specific API usage request from managed partners and intermediaries
  • Work with technical writers to curate and generate articles on the use of APIs

Experience in any one of the following:

Minimum 3 years of relevant experience in performing the role

  1. Portal management
  2. APIs or API Gateways management including the ability to define and enforce API standards and guidelines
  3. Management of forms and rules, and familiarity with business process management
  4. Stakeholder engagement, communication and management
  5. Portal Content Planning and Curation
  6. Change management or corporate comms
  • Security clearance needed
  • 2 years contract
  • Location central

Karen Shi Peiru EA License No.: 02C3423 Personnel Registration No.: R1438107

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