IT Operations Manager - Infra

Location Singapore, Singapore
Job reference KS0730_1564478533
Salary S$5800 - S$6900 per month
Consultant email karen.shi@experis.com.sg
EA License No. 02C3423

Responsibilities:

  • Understand business requirements, review organisational infrastructure, design and implement the infrastructure architecture to meet requirements.
  • To ensure the vendors meets contractual obligations, leading to successful delivery of the project.
  • Ensure incidents are resolved within the service level agreement
  • Ensure service requests are closed within agreed timelines.
  • Develop guidelines, processes and procedures to enhance ICT Infrastructure service availability.
  • Maintain Infrastructure Operating budget and ensure meeting the agreed budget utilisation.
  • Provide a support to procurement from seeking budget, calling tender/request for quotation, evaluation and award
  • Ensure security patches on Infrastructure are timely updated in accordance to policy.
  • Support IT audit activities when required.

Requirements:

  • at least 3 years of relevant experience in performing the role.
  • Strong knowledge of Network, Desktop, Servers, storage /backup system or Data Centre
  • Professional related certifications such as ITIL and MCP will be an added advantage.

Karen Shi Peiru EA License No.: 02C3423 Personnel Registration No.: R1438107

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