IT Planning Specialist (Sales CRM System) - Perm Role

Location Singapore
Job reference BBBH120253_1666842438
Salary Negotiable
Consultant name Sharma Kristine Joy Padua
Consultant email joy.sharma@experis.com.sg
Consultant contact no. 6232 8814
EA License No. 02C3423
Consultant Registration No. R2090931


This position is responsible for serving as a contact point for company employees by establishing/introducing information system and IT support directions and plans for sales in the sales area and overall customer experience. Will plan digitalization and smart IT for sales business innovation, and perform communication, collaboration, and window roles with business. Will also establish an IT investment plan based on business improvement direction, investment items, schedule, and development method.

Roles & Responsibility

  • Review the implementation plan necessary for IT investment/outsourcing operation and collaborate with the finance and legal departments necessary for the contract
  • Maintain the head office governance and establish an IT business plan
  • Sales area Sales, customer experience, and dealer operation related information system establishment and operation plans are established
  • Identify and investigate the computerization needs of sales departments, define requirements and define work innovation tasks
  • Review the implementation plan necessary for IT investment/outsourcing operation and collaborate with the finance and legal departments necessary for the contract
  • Perform work as a contract point of contact between outsourcing partners and the IT team
  • Computerized or manual management of S/W assets such as equipment and information systems such as PCs depends on whether ERP is built or not
  • We report on the status of work progress on a regular basis
  • Cooperates with project managers, application owners and department managers within IT unit and across other production units to ensure full financial picture is understood and managed
  • Prepares reports summarizing and forecasting business activities, and provides accurate financial analysis on the departmental project portfolio



Requirements:

  • Bachelor's degree in Computer/Information Technology or related disciplines
  • At least 5 years of experience in Sales IT Field
  • Experience in IT Planning work in Production and customer experience fields
  • Experience in IT procurement and contract work

Sharma Kristine Joy Padua License No.: 02C3423 Personnel Registration No.: R2090931

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