IT Support Engineer | MNC | Central

Location Singapore
Job reference BBBH106185_1637645282
Salary Negotiable
Consultant name Claudia Kueh Kee Jinq
Consultant email claudia.kueh@experis.com.sg
Consultant contact no. 65515579
EA License No. 02C3423
Consultant Registration No. R1880247

Job Description:

  • Provide technical support for our employees in the local offices and remote offices via various form of interaction (Email, IM, Walk-in, Ticketing).
  • Support all end user computing (Windows/MAC/Mobile etc.) including conference technology (A/V & Web Conference) and applications/software within the corporate environment.
  • Provide build, setup, maintain, implement, and troubleshoot for all technology related matters.
  • Work closely with all users and management for issue resolutions, monitoring of corporate IT infrastructure.
  • Assist in initiatives/projects to drive technology improvement and user satisfaction.


Requirements:

  • At least 4+ year relevant work experience with Diploma/Degree in Computer Science or relevant
  • Good IT concepts of hardware and software, networking, data storage, data backups, and monitoring.
  • Excellent communication skills (oral and written) to communicate clearly and professionally via chat, email, phone, and in-person conversations.
  • Core competency with Mac OS and Microsoft Windows
  • Good understanding of Network Protocols (TCP/IP/UDP/ICMP, etc.)
  • Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome, etc.).
  • Working knowledge of Conference Technology, Audio Visual.
  • Working knowledge of Mobile device management and support.

Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247

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