Responsibilities

• Develop tools to enhance the system monitoring and tune the false alarms.
• Take the rotation to take the 24*7 oncall to investigate the production incidents, and the investigation process may include sampling transactions, log searching, code checking as well as contacting external channels and escalatations, and execute the remedy plans.
• Document the incident details to track, and collect the statistics to periocically evaluate the system heath and tune the remedy plans.
• Script to repair or diagnose.
• Deploy system services and take actions to release them.
• Configure and develop to allow the new channels and features to be integrated.

Requirements

• Bachelor's degree/diploma in Computer Science-related technical discipline, or equivalent practical experience.
• Faimilar with one of the programming languages Java/Go/C++/C#/Python.
• Familiar with Web Server and Network.
• Knowing GO and Grafana are plus.
• Backend server development is a plus.

Charles, Lau Ngie Hao License No.: 02C3423 Personnel Registration No.: R1656741

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