Purpose:
Manage the Business Application team to support FBAP and all operating companies in the Asia Pacific region. Applications can be Oracle eBusiness Suite and also in-house developed systems. Primary focus of the applications supporting in areas of: Finance Accounting, Contract Management & Billing and Project Accounting.

The key roles and responsibilities are as follows:

Oversee a team of business system analysts and extended vendor teams to support regional business applications
Ensure the application team provide 24x7 systems support according to Operating Companies' (OpCo) / FBAP business unit SLA:
- Manage Oracle eBusiness Suite and in-house developed business applications
- Manage user change requests and issues resolution in accordance to SLA
- Initiate, control and report any system or operational deficiencies and recommend areas for improvements
- Provide periodic reports to reporting manager on team status/project progress
- Collaborate with database service team to ensure good system performance and implement continuous improvements
- Oversee the upkeep of the business applications in-charge, including system version-up as per software version released by vendors. This should also be in-line with any new version-up due to security patching or new features released by vendors (be it operating systems, application, database)
- Oversee the utilisation of new features released for applications to improve the day to day running of the systems. Ensure sharing of new feature release with internal team & users to promote the use of such business applications
Ensure smooth project delivery in accordance to project KPIs:
- Manage a series of new implementation / enhancement projects
- Plan and manage business applications projects accordingly to well-planned schedules and within operation budget constraints and deadlines
- Liaison with in-house users, other Information & Communication Technology (ICT) functions/sections (e.g., infrastructure & operations team) and external vendors
- Monitor and track project progress/activities to ensure success implementation of projects
Promote collaborative work environment within the team, across teams as well as the OpCo local IM teams in the region
Collaborate with business subject matter experts (SMEs) to drive standardisation in work and system processes, to propose total business solutions meeting business needs/requirements
Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

Degree in Computer Science / Engineering or IT related fields
At least 10 years information management experience in MNC
At least 5 years of project management experience
At least 5 years of managing in-house support team and vendor management
Familiar with IT SDLC and multiple deployment experience of Oracle eBusiness Suite to MNC, or equivalent ERP systems
Good interpersonal and communication skills, both written and verbal.
Proficient in business as well as technical writing / documentation
Good knowledge in application deployment & solutioning
Good analytical / problem-solving skills
People oriented and collaborative, with proven experience working with both internal and external stakeholders
Customer focused and have business sense
Decisive, planning, organisation and leadership
Change adaptability, flexible, able to work under pressure or tight deadlines

Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194

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Location	Singapore
Job reference	BBBH131369_1693878994
Salary	Negotiable

Consultant name	Goel Navneet
Consultant email	navneet.goel@experis.com.sg
Consultant contact no.	65515581

Manager, Business Applications (Oracle EBS Financials)