Job responsibilities:
- Must have service provider industry and data center technician knowledge
- Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers, Point of Presence (POP), edge, backbone, datacenter, and content delivery network (CDN) infrastructure
- Provide onsite network support and expertise on local data center campus and remote support for POP sites while working with local vendor support staff
- Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network
- Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements
- Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network
- Work with network provisioning engineers to turn up new circuits and engage and escalate with vendors to troubleshoot out-of-service or faulty circuits
- Queue Management for tasks and incidents, participate in ongoing DC/POP deployment projects
- Use internal tools and scripts to configure, monitor, and repair servers and network equipment
- Develop internal documentation and conduct training as needed or appropriate
- Proactively contribute to documentation, automation and processes as they evolve
- Follow, improve, and implement data center and POP best practices
- Participate in on call activities and follow escalation process to support the infrastructure 24/7
Requirements: - At least 3-5 years' experience in data center deployment, building large-scale infrastructure, and providing support for Linux based servers and Network devices
- Experience in shell scripting and knowledge of Python and Perl
- Experience with Enterprise and Service Provider network hardware platforms and architectures including routers/switches and data center switching platforms
- Strong competence of routing and switching technologies and protocols including TCP/IP, STP, VLAN, VRRP, CDP, LLDP, BGP, ISIS, OSPF, and MPLS
- Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure
- Proficiency in Linux operating system and experience with load-balancing technologies
- Experience with field-based work in POPs, carrier hotels, or Central Office environments
- Experience with IPv6 and familiarity with scripting languages is strongly desired
- Certification such as CCNA, JNCIA, RHCT or equivalent experience preferred
- Ability to work in an global team environment
