Responsibilities
Provide Level 2/3 support and troubleshooting to resolve issues
Configure and install various network devices and services (e.g., routers, switches, firewalls, VPN, QoS, WAF)
Perform Network routing: Static, EIGRP, Basic BGP
Manage and maintain layer 2/3 switches and routers
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Select and implement security tools, policies, and procedures in conjunction with the company's security team
Liaise with vendors and other IT personnel for problem resolution
Troubleshooting network connections (e.g., Lease Line, Metro-E, MPLS, internet) problem between offices' (local and overseas) and between members at Data Centre.
Work with Security Team on the security requirements.
Windows Server (2008, 2012 & Exchange Server 2013), workstations setup and maintenance.
Maintaining Active Directory Servers, user account creations and group policy configuration.
Maintain VMware ESXI servers.
Manage and maintain windows file server and SFTP connection between offices, members and vendors.
Requirements
Diploma or Degree in IT related discipline.
Minimum 2 years of experience handling network infrastructure support.
Proven hands-on experience with monitoring and network diagnostics.
CCNP / MCSA certifications will be an added advantage.
Experience working with routers, switches, firewalls or VPN.
Experience with IBM MQ and ConnectDirect will be of advantage.
Octavius, Whei Jie Yong EA License No.: 02C3423 Personnel Registration No.: R1110096