Network Engineer (Level 2/3)

Location Singapore
Job reference BBBH93547_1617933544
Salary AWS + Bonus
Consultant name Paula Dam Dieu Phuong
Consultant email
Consultant contact no. 62328832
EA License No. 02C3423
Consultant Registration No. R1109289

A leading international SI company is on hunt for passionate and experienced Network Engineer to join their operation team in Singapore.

Being a critical member of the Operations team, you will focus on delivering level 3 support related to Network, Wireless and Security Infrastructure issues.

  • Working directly with customers, gathering the fault symptoms and providing the resolution
  • Make recommendations, document the issues and provide root cause incident reports
  • Perform IOS upgrades and patches to fix software and ensure the environment is bug free
  • Troubleshoot production issues and network problems to fix user's issues
  • Work with principle vendors and customers to provide the resolution within the timelines
  • Handling support issues on Enterprise Networking Platforms and solutions
  • Perform level 3 onsite troubleshooting and hardware field replacement works
  • Perform 24 hours standby duties on rotational basis
  • Opening and closing of support tickets
  • Updating technical documentation for configuration changes

The Requirements

  • At least 5 years of relevant experience in network operations (network, wireless and security)
  • Good knowledge and experience in Cisco Network products and solutions
  • Hand on experience in fixing user issues
  • Good understanding about Enterprise Network Solutions: VSS, VPC, Multicast, MPLS
  • CNNA/CNNP/CCIE certification
  • Experience in performing IOS upgrades on different products
  • Willingness to work in 24/7 operation
  • Singaporeans only

What's next?

If you are qualified and interested in applying for the position, please kindly send your CV in to Dam Dieu Phuong (Paula) at / Click Apply or call 65 6232 8832

EA License No.:02C3423

EA Registration No.: R1109289

Dam Dieu Phuong, Paula EA License No.: 02C3423 Personnel Registration No.: R1109289

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