Network Engineer (Proficient in Japanese)

Location Singapore, Singapore
Job reference BBBH85500_1578392940
Salary S$3500 - S$5000 per month
EA License No. 02C3423

Job Description

  • Proactively manage and monitor global/domestic customer network performance for 24x7 to meet customers' Service Level expectations.
  • Use standardized tool to isolate/diagnose network faults.
  • Drive to problem resolution and search for root cause.
  • To effectively manage service providers and vendors.
  • Communicate with internal/external customers/teams via phone/email/Q/web tools (e.g. Fault reporting, notification and escalation).
  • Work with various teams to meet the customer focused targets.

Job Specification

  • Diploma or Degree with minimum 3 years of relevant experience.
  • Strong communication and interpersonal skills.
  • Proficiency (spoken and written) in Japanese (JLPT N1 or equivalent) to liaise with Japanese customers.
  • Knowledge of Networking basic, TCP/IP, and CISCO products.
  • Ability to diagnose WAN/LAN network devices such as routers, switches, firewalls, and WAPs.
  • Be able to work on rotating shifts (12 hours day and night).

Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247

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