On Site IT Engineer

Location Singapore
Job reference BBBH92936_1599619476
Salary S$2000 - S$3000 per month
Consultant name Sombilla Arvin Clark Sikat
Consultant email arvinclark.sombilla@experis.com.sg
Consultant contact no. 65515581
EA License No. 02C3423
Consultant Registration No. R1222536


Responsibilities

  • As an onsite IT engineer, providing first line support customers seeking technical assistance over the phone / email
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Determining the best solution based on the issue and details provided by customers
  • Record events and problems and their resolution in logs
  • Provide accurate information on IT products or services
  • Direct unresolved issues to the next level of support personnel



What we look for

  • Experience in first line / onsite IT support area 3 years
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues

Arvin Clark Sikat, Sombilla EA License No.: 02C3423 Personnel Registration No.: R1222536

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