Program Manager (Customer Service Quality)

Location Singapore
Job reference BBBH131399_1694049660
Salary S$5000 - S$7000 per month
Consultant name Claudia Kueh Kee Jinq
Consultant email
Consultant contact no. 65515579
EA License No. 02C3423
Consultant Registration No. R1880247

Job responsibilities:

  • Manage and oversee the comprehensive execution of the ongoing Training Program for our Global Customer Service Operations teams, drive continuous improvement initiatives based on feedback.
  • Collaborate with cross-functional teams (XFN) to arrange informative knowledge sharing sessions and efficiently coordinate the training calendar.