Project Manager (IT Implementation/Process Optimization)

Location Singapore
Job reference BBBH104268_1633709629
Salary S$10000 - S$12000 per annum + VB
Consultant name Yong Whei Jie, Octavius
Consultant email wheijie.yong@experis.com.sg
Consultant contact no. 65515572
EA License No. 02C3423
Consultant Registration No. R1110096

Responsibilities
Lead the preparation and implementation of a core IT system from an external supplier in order to create high system reliability, process clarity and data quality

  • Manage the supplier of the system
    • Be first point of contact for supplier management and source for issue management
    • Represent the interests of Company in ongoing scoping and quality assurance with supplier
    • Manage contract deliverables and govern assignments and extra work
    • Sign off on validity of deliverables and expenses
    • Utilize available PMO resource to plan and document activities and progress
  • Map existing and future processes involving a broad scope of internal experts
    • Build relations to functional experts in all relevant organizational units and locations to secure input about current processes and challenges as well as ownership to future solutions
    • Promote industry best practices and secure that we maintain unique processes where they reflect the nature of our key markets or produce significant customer value
    • Engage internal and external process development resources in the process mapping effort
    • Secure that future processes are documented in existing governance system and signed off with relevant process owners
  • Plan and execute on process changes as well as system customizations
    • Plan and secure quality of solutions including customizations through timely testing before they are employed
    • Map data migration and integration requirements and validate solutions before implementation
    • Plan and manage training in new process and use of system modules through broad involvement of internal resources based on a train-the-trainer approach
    • Minimize implementation risk through systematic risk mapping and mitigating actions
  • Drive change through structured, professional stakeholder management as well as personal energy
    • Build trust from the executive team of Company through ongoing dialogue about objectives, issues and progress
    • Plan, call, lead and document project meetings with different groups of stakeholders with the help of the PMO resource
    • Participate in digital/IT team meetings and contribute to internal coordination between different efforts within the scope of digital transformation
    • Be an inspiration for all parties involved to contribute positive energy to a successful implementation

Requirements

  • Minimum 5 years of shipping experience preferably covering several business functions and preferably from a leading industry player
  • A proven track record of successfully managing multi-million projects within IT implementation and/or process optimization
  • Solid understanding of IT development and the interconnected nature of systems, processes and data from formal education and/or relevant experience
  • Experience in implementation of ERP system
  • Well versed in the order to cash process
  • Prior experience with waterfall as well as SCRUM/Agile methodologies with enterprise-level application development projects
  • Solid understanding of and demonstrated experience in using appropriate tools: Jira, Microsoft Project, Visio or equivalent
  • The ability to build a comprehensive understanding of and strategically connect the needs of multiple functional areas
  • Sufficient level of technical background to provide highly-credible leadership in objectively evaluating complex risks and issues
  • Experience working with multi-function project teams with at least 10 team members and in mobilizing resources beyond the immediate team
  • Good project management and organization skills
  • Good leadership and negotiation skills with business and technical groups
  • The ability to perform all essential job functions of the position with or without accommodations
  • Ability to provide leadership to and collaborate with business executives and develop solutions of high business value

Octavius, Whei Jie Yong EA License No.: 02C3423 Personnel Registration No.: R1110096

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