Regional Service Engineer

Location Singapore, Singapore
Job reference BBBH83605_1572597327
Salary Negotiable
Consultant name Song Zhao Hui
Consultant email
Consultant contact no. 62328817
EA License No. 02C3423
Consultant Registration No. R1761205

Key Responsibilities

  • Perform on-site troubleshooting, installations, start-ups, maintenance, repairs and updates of medical diagnostic equipment.
  • Perform periodic preventive maintenance on customer's installations to ensure that equipment continues to perform reliably.
  • Monitor and resolve recurring problems to ensure ongoing customer satisfaction.
  • Provide pre-sales and/or post-sales technical support to distributors and customers including commissioning, installing, testing, and maintaining products, equipment, and systems.
  • Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
  • Comply to national and local regulations and safety standards, as well as technical and operational guidelines of Brand Medical.
  • Ensure the proper use of tool & test equipment and report the usage on any related service report, and ensure tool are calibrated and maintained.
  • Ensure that all customer requests, complaints and comments communicated are forwarded to the corresponding department for action.
  • Establish and maintain ongoing positive relationships with customers to develop secure and develop their future business.
  • Plan and execute Field Safety Corrective Action.
  • Maintain and update monthly service reports.

Preferred Candidate Profile

  • Degree in Biomedical engineer, electrical & electronics engineering or its equivalent
  • Minimum 3-5 years relevant experience with MRI/CT System is required
  • Possess good analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Able to travel overseas alone and with short notice

Song Zhao Hui EA License No. 02C3423 Personnel Registration No. R1761205

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