Sales Support Executive/Coordinator/Admin

Location Singapore, Singapore
Job reference Exp-HCLS_1561515473
Salary Basic + AWS
Consultant name Alexis Bo Zhuang Mian
Consultant email alexis.bo@experis.com.sg
Consultant contact no. 65515307
EA License No. 02C3423
Consultant Registration No. R1872731

Responsibilities:

  • To provide sales and operations support with regards to the technical service divisions
  • Prepare Technical sales quotations and update information to the company's system
  • Sales and purchase order planning duties including order processing both for customers and suppliers respectively (both local and overseas) and follow up of all sales and purchase orders
  • Perform shipment coordination with suppliers, vendors, 3rd party forwarders/transporters and customers
  • Maintain and prompt follow up of job scheduling and assignments for Service Engineers
  • Maintain record and attend to technical service enquiries and running job status
  • Handle customers enquiries, including general calls, faxes and emails and correspondences
  • Manage supplier orders and shipment fulfillment to meet customer's demands
  • Manage technical service tools for periodic maintenance and calibration
  • Responsible for managing credit collections related to technical service division
  • Any other ad-hoc duties assigned

Requirements:

  • Diploma in engineering/technical service/computer science/business administration
  • At least 4 years relevant working experience in sales support functions
  • Knowledge of shipping and freight with experience in customer service will be advantageous
  • Proficient in MS Office

Alexis, Zhuang Mian Bo EA License No.: 02C3423 Personnel Registration No.: R1872731