- Understand business processes and turn them into functional specifications.
- Track and report project progress, issues, and risks to keep things on track.
- Support various application systems and platforms.
- Follow company, project, and support standards and guidelines.
- Minimum 5 years of experience in IT application delivery and support.
- Good analytical and problem-solving skills with attention to detail.
- Good written and verbal communication, especially in technical writing.
- Deep understanding of business needs and an interest in process improvement.
- Basic knowledge of SQL and writing SQL queries.
Siau Zianyi License No.: 02C3423 Personnel Registration No.: R23113527