Senior System Engineer

Location Singapore
Job reference BBBH94606_1609813844
Salary Negotiable
Consultant name Manalo Frances Diana Delos Santos
Consultant email
Consultant contact no. 65515326
EA License No. 02C3423
Consultant Registration No. R1219552

Principal Responsibilities:

  • Liaise and work closely with the Account Management team, Project Management team, Engineers, and Helpdesk to ensure company is meeting / exceeding our SLAs
  • Provide technical escalation for desktop infrastructure, Microsoft Servers, and Matsco's Private Cloud
  • Lead technical design and planning for client and internal projects
  • Manage implementation of new server and desktop technologies
  • Availability for out-of-hours support via the on-call rotation

Knowledge and Experience:

  • Minimum 5 years demonstrable 2nd/3rd line support experience in a similar role
  • Proven detailed knowledge and experience with the following:
    • Microsoft Server, Active Directory & Microsoft Exchange technologies
    • VMware Virtualisation experience
    • VCentre
    • Veeam
    • Cloud Technologies - AWS/Azure
    • Hybrid Cloud Technology
    • Microsoft EMS
    • Citrix XenApp and Xen Desktop
    • SAN
    • SQL
    • Firewall (Cisco ASA, PIX, IOS)
    • Tape and Internet Backup Utilities
  • Ability to:
    • Build and Configure of Windows 2012, 2016, and 2019 Servers
    • Build and Configure Exchange Server
  • Desired Knowledge:
    • Network Topologies and complex routing
    • Mac OSX
  • Desired Certifications:
    • Microsoft (MCITP, MCSE)
    • Citrix (CCA, CCEA)
    • Cisco (CCNA, CCNP)
    • VMware (V14/5, Install and Configure; V14/5 Deploy, Secure, Analyse).


  • Ability to work in high pressure environments individually and as part of a team
  • Ability to delegate effectively
  • Clearly articulate messages to a variety of audiences, including technical and non-technical persons

Frances Diana delos Santos, Manalo EA License No.: 02C3423 Personnel Registration No.: R1219552

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