Service Desk Engineer

Location Singapore
Job reference BBBH103953_1629348002
Salary S$2600 - S$3200 per month
Consultant name Claudia Kueh Kee Jinq
Consultant email claudia.kueh@experis.com.sg
Consultant contact no. 65515579
EA License No. 02C3423
Consultant Registration No. R1880247

Job description:

  • Be the point of contact for servicedesk
  • Provide 1st and 2nd level support to troubleshoot IT issues
  • Provide assistance & support to IT Projects
  • Assist in the daily running of data center and server management
  • Assist in procurement, document control, asset tracking & administration


Requirements:

  • 2 - 5 years of IT Technical, end-user support working experience
  • Experience in creating user's account and mailboxes on AD and Exchange
  • Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
  • Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
  • Good knowledge in diagnostic of hardware issues on PCs and notebooks
  • Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
  • Able to work independently as well as in a group
  • Good organization, communication and interpersonal skills

Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247

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