* Determine priorities of tasks and actions thereafter schedules measures accordingly - Service level differentiation

* Responsible for internal & external escalations

* Adheres to relevant processes and regulations i.e. local regulations, safety standards, technical and operational guidelines from Company

* Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management

* Supports service process and ensure optimal performance

* Ensures high levels of customer satisfaction by managing customer expectations and building strong relationships with customer contact





* Successfully completed Diploma in Engineering with experience in the related field



* Minimum 2- 3 years' experience, especially within Healthcare industry is preferred

Song Zhao Hui EA License No. 02C3423 Personnel Registration No. R1761205