Services Practice Lead

Location Singapore
Job reference BBBH108895_1641291423
Salary Negotiable
Consultant name Dignadice Catherine Lagman @ Lagman Catherine De Leon
Consultant email catherine.dignadice@experis.com.sg
Consultant contact no.
EA License No. 02C3423
Consultant Registration No. R21103001

Principle Accountabilities & Responsibilities:
BUSINESS LEADERSHIP

  • Input into the Operational / Strategic Planning
  • Execute parts of the regional business plan for the business unit (Practice) including:
  • 'Go to Market'
  • Sales & Marketing Plan
  • Insight into the day-to-day finances of the practice including costs, salaries & pay rises, charge rates, utilisation and billing
    DELIVERY MANAGEMENT
  • Input and execution of regional Capacity planning - Maintain appropriate capacity for forecast demand
  • Responsibility for regional Scheduling / Managing of team utilisation
  • Regional operational responsibility for Quality management - maintaining quality assurance standards, practices, and processes
  • People management including hiring, performance management and termination
  • Execution of regional Capability management - Technical readiness, Training, Professional Development, Recruitment, best practices, evangelism
    SALES ENGAGEMENT
  • Key vendor relationship management (Regional)
  • Pre-sales - participation and coordination of resources within the practice (Regional)
  • Marketing support (Regional execution)
  • Input into strategy and execution of Profile in regional market - Conferences, User Group participation, Blogs, Events
  • Other duties as assigned by management

    Essentials for the role:
  • Prior experience in a Practice Lead or Consulting role within a similar environment - managing all aspects of a services business including P&L
  • Demonstrated experience driving services in Cloud and Infrastructure environments, preferably on Azure technology
  • Ability to drive sales, presales, and new business development activities
  • Demonstrated experience in managing partners and high-level stakeholders
  • Deep understanding and broad exposure across the Cloud and Infrastructure landscape
  • Extensive team leadership and people management experience
  • Experience in mapping business needs to technology solutions
  • An understanding of consulting methodologies
  • Deep business and commercial acumen
  • Has experience in handling pre-sales of Cloud technology, preferably on Azure technology

Dignadice Catherine Lagman @ Lagman Catherine De Leon EA License No.: 02C3423 Personnel Registration No.:R21103001

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