Solutions Engineer (Enterprise Software)

Location Singapore
Job reference BBBH88294_1585986198
Salary S$6000 - S$8000 per month + Bonuses
Consultant name Yong Whei Jie, Octavius
Consultant email wheijie.yong@experis.com.sg
Consultant contact no. 65515572
EA License No. 02C3423
Consultant Registration No. R1110096


Responsibilities:

  • Ensure client success with project management, meeting deadlines and frequent communication.
  • Install and update core software, interfaces, database and web services.
  • Identify and resolve issues related to activation and implementation of software.
  • Assess client technical needs and capabilities during implementations.
  • Provide solutions/recommendations to ensure success.
  • Provide implementation scheduling, resolutions to technical issues and general advice as technical consultant.
  • Provide highly responsive customer service and maintain high level of clients' satisfaction.
  • Correspond and fulfil all commitments for internal and external customers.
  • Engineer, record and document solutions to common and challenging problems.
  • Learn, implement and share best practices for implementation and configuration of company products.
  • Collaborate with engineering team to improve implementation and configuration of professional service processes.
  • Involve and participate in an on-call rotation for urgent customer needs.
  • Produce and review product documentation and training materials to ensure content accuracy and supportability of Company products.
  • Develop software, tests and tools to ease integration in professional service field.
  • Develop software design and architecture documentation.


Requirements:

  • Minimum BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Engineer (MCSE)) is a plus
  • Prior experience deploying enterprise class software systems in customer environments is required
  • Experience with databases, networks (LAN, WAN), VMware
  • Familiarity with various operating systems and platforms
  • Background in Linux with certifications is a plus
  • Experience in AWS , Azure or Google Cloud is a plus
  • Highley motivated to explore new technologies

Interested candidate, please submit your updated resume in MS WORD format to: wheijie.yong@experis.com.sg

We regret that only shortlisted candidates will be notified.

Name: Yong Whei Jie
Registration Number: R1110096
EA Licence Number: 02C3423

Octavius, Whei Jie Yong EA License No.: 02C3423 Personnel Registration No.: R1110096

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