This position is primarily responsible for handling the day to day IT operations and systems of the office.

The Systems Engineer is responsible for:

1. Managing daily IT operations and providing desktop support for both local and regional users in Asia offices
2. Manage onboarding and off boarding of local staff (Includes equipment setup and provision of required accounts).
3. To manage and maintain mobile contracts (includes provisioning and termination of mobile subscriptions), mobile device setup and phone data migration.
4. To manage and maintain local hardware and software support maintenance and renewal.
5. To manage and maintain inventory (hardware and software licenses)
6. Working collaboratively with local and regional business users and IT teams to resolve system issues
7. Overseeing the daily monitoring of systems including but not limited to hardware and software issue resolution.
8. Ensuring local compliance with corporate IT standard and audit requirements on general computer controls (JSOX)
9. To provision, install, configure and test operating systems, application software and system management tools.
10. To review and update organization guidelines, user guides, documentations, policies and procedures on a timely basis.

Requirements

• Bachelor degree in Information Technology, Computer Science or related discipline is preferred
• Possess at least 4-5 years of experience in related areas, including hands-on technical supports (best for regional offices).
• Proficient in networking e.g. AD management, CISCO router/switch/firewall installation & configuration, MPLS VPN, WAN, IP phone & VC system.
• Knowledge in Office365 and Hyperion is an advantage.
• Articulate and able to communicate comfortably with senior stakeholders.
• Possessing ability to manage multiple projects/tasks of varying complexities through effective time management.
• Self-motivated, responsible & can work independently as well as collaboratively.
• Ability to cope with stressful deadlines.
• Strong Microsoft Office skills.

Arvin Clark Sikat, Sombilla EA License No.: 02C3423 Personnel Registration No.: R1222536

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