Systems Manager (Up to $6.5K/Research Organisation)

Location Central Region, Singapore
Job reference SM300719_1564462093
Salary S$5000 - S$6500 per month + Attractive Bonuses
Consultant name Yong Whei Jie, Octavius
Consultant email wheijie.yong@experis.com.sg
Consultant contact no. 65515572
EA License No. 02C3423
Consultant Registration No. R1110096

Responsibilities

The Manager is responsible for overseeing delivery for online platform and leading the development of data team. Working closely with cross-functional colleagues, you will foster internal collaboration in order to ensure the timely and high-quality delivery of output. You will advise internal and external clients on operational matters, striking a good balance between meeting client requirements and ensuring that online platform is implemented sensibly, effectively and efficiently according to best practices. By understanding short and long-term needs, you will develop the data team to build full-range capabilities that meet business requirements.

Delivery

  • Oversee the teams responsible for end-to-end project operations: project management, data and coding
  • Work with project managers to assess feasibility of requirement briefs
  • Advise clients on operational / implementation matters for more complex studies when necessary
  • Coordinate and prioritise inter-department resources and schedules to ensure timely and quality delivery
  • Ensure overall consistency and robustness of project management / data processing and delivery standards and processes

Development

  • Work closely with the operations team to plan, propose and execute initiatives for online platform
  • Monitor and report on the effectiveness and overall health of the online platform
  • Ensure the platform is robust, developing it over time to better meet business requirements while improving accuracy and quality
  • Lead the Data Solutions team in building full-range capabilities in processing, managing and performing advanced scripting and analysis on data
  • Leadership & Compliance

Team management

  • Staff supervision, coaching and development
  • Performance management
  • Building and setting team standards / culture in line with organisational values
  • Build strong inter-department collaboration and relationships
  • Manage vendor relationships to ensure high quality service delivery
  • Ensure compliance with corporate, security and personal data protection requirements

Requirements

  • Minimum 8 years of relevent working experience in the same capacity
  • Excellent people management skills
  • Strong interpersonal and communication skills
  • Skills/experience in any of the following are not prerequisites but would be an added advantage:
    • Coding of open-ended text data
    • Data processing and analysis
    • Data collection / analysis software (eg. ConfirmIT, Decipher, WinCATI, SPSS etc.)
    • Web programming languages (CSS, Java, HTML, etc)

Octavius, Whei Jie Yong EA License No.: 02C3423 Personnel Registration No.: R1110096

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