Technical Account Manager/Support Consultant ERP

Location Singapore River, Singapore
Job reference BBBH86253_1580203833
Salary Negotiable
Consultant name Manalo Frances Diana Delos Santos
Consultant email
Consultant contact no. 65515326
EA License No. 02C3423
Consultant Registration No. R1219552

Essential Job Results:

  • Provides application support and assistance to existing clients in Asia Pacific.
  • Ensures program's designs meet requirements by working closely with the team that defines financial and operational requirements
  • Fosters strong client relationships by providing the highest level of client satisfaction.
  • Helps our clients determine the best ways to fit their business model into our application by testing and documenting their requirement needs.
  • Executes innovative project plans by training clients on new business process and/or system changes.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.

Qualification Standards:

  1. Education/Training
  • Bachelor's degree required, preferably in accounting, finance, software development
  • Real estate property management accounting highly preferred with an understanding of GAAP, IFRS and consolidations in a multi-entity real estate environment.
  • CPA, CA, CFA qualifications a benefit
  • Real Estate Information Standards, property accounting, property & lease management, real estate mobile platform access.
  1. Work Experience
  • At least 3 - 5 years of exposure to real estate operations, including accounting and lease management
  • Knowledge of financial services front and back office operations
  • Experience in software training and implementation a big plus.
  1. Skills/aptitudes Required
  • Ability to handle clients effectively, escalating issues when needed
  • Energetic and dynamic professionalism
  • Ability to multi-task in a fast pace environment
  • Ability to follow through on commitments and deadlines
  • Understanding of SQL (SSRS) and reporting tools would be an advantage

Frances Diana delos Santos, Manalo EA License No.: 02C3423 Personnel Registration No.: R1219552

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