- Provide customers professional system integration guide.
- Diagnose and troubleshoot technical issues during customers' integration process.
- Provide prompt and accurate feedback to customers' inquires.
- Track customers' integration process.
- Gather customers' suggestions, and report to backend technical team.
- Work closely with solution architect for customer consultation.
- Must be degree holders in Software Engineer, Computer Science, or other IT-related majors.
- Have hands-on experience in Java or python or shell or js, etc.
- Understand essential computer science topics, including database, networking, cryptography, etc.
- Have at least two years working experience in Technical or Application Support Engineer or similar role.
Tay Yong Sen, Wilson License No.: 02C3423 Personnel Registration No.: R2091205