Function: Technical Pre-sales Engineer for DevOps products/tools.
- Render presales technical support to local sales team, work closely with the account team to drive business growth on assigned accounts and territory.
- Serve as the DevOps security Subject Matter Expert in region
- Discover and qualify customer business and technical requirements, propose the best fitting security solutions to address customer paint points and project need.
- Serve as a technical advisor to customer, guide customers on security best practice and industry compliance, support customer digital transformation success with security solutions.
- Prepare technical proposal and solution architecture document for customer projects and RFPs.
- Conduct technical workshop and training for customers and partners, enable customer know-how and adoption on security solution.
- Gather customer feedbacks and collaborate with product manager on product enhancement.
- Deliver product installations and configuration required for customer testing, support customer POCs.
- Support partner product integration and certification testing.