Technical Support / Helpdesk Support

Location Bedok, Singapore
Job reference KS0917_1568706202
Salary S$2500 - S$3000 per month
Consultant name Karen Shi Peiru
Consultant email karen.shi@experis.com.sg
Consultant contact no. 65515320
EA License No. 02C3423
Consultant Registration No. R1438107

Responsibilities:

  • Provide IT assistance and support to end users (desktops, laptops, printers, network, peripherals and application)
  • Responsible for procurement, document control, asset tracking & administration
  • Assist in the daily running of data center and server management
  • Provide assistance & support to IT Projects and adhoc request

Requirements

  • Degree/Diploma in IT or related field
  • 2-3 years of IT end-user support working experience for 600-800 users
  • Good knowledge in Windows OS, Office Installation & troubleshooting skills
  • Knowledge on Microsoft Active Directory, DHCP and DNS
  • Customer Service, Problem Solving, Documentation Skills, & Multi-tasking
  • Good verbal and written communication, negotiation and coordination skills
  • Self motivated, independent and able to work with a team
  • Resourceful and hardworking
  • Good analytical and problem-solving skills
  • Good working attitude with right mind set
  • Location: Bedok
  • 12 months renewable contract

Karen Shi Peiru EA License No.: 02C3423 Personnel Registration No.: R1438107

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