Key Responsibilities:

• Lead and manage simultaneous UAT projects, ensuring seamless coordination and timely execution.
• Develop deep subject matter expertise in end-to-end customer journeys, business processes, and systems, enabling you to drive innovative solutions.
• Collaborate with cross-functional teams to develop comprehensive UAT strategies that maximize efficiency and effectiveness.
• Foster robust and trusted relationships with partners involved in UAT, facilitating seamless collaboration and driving project success.
• Plan, organize, and manage activities and tasks throughout the UAT planning and execution phases.
• Provide forward-thinking guidance and direction in ambiguous situations, ensuring project goals are achieved.
• Maintain open communication with the extended team, ensuring all key issues are resolved promptly and effectively.
• Lead the selection and management of test resources, leveraging industry best practices to ensure project success.
• Contribute to the development and improvement of UAT management processes.

Qualifications:

• 5 to 10 years of relevant experience in UAT and project management, demonstrating your ability to handle complex projects successfully.
• Proficient technical acumen, enabling you to quickly grasp intricate integrated systems.
• Comprehensive understanding of the Project Lifecycle and its various stages.
• Exceptional skills in identifying, articulating, and managing UAT risks.
• Ability to foresee downstream impacts and proactively address them.
• Proven track record of building trusted relationships with cross-functional partners, acting as a valued advisor and collaborator.
• Proficiency in interacting with diverse technical and business teams.
• Effective combination of critical thinking and hands-on execution.
• Good facilitation, negotiation, and conflict resolution skills.
• Detail-oriented with excellent analytical and problem-solving abilities.
• Excellent written and verbal communication skills, with a talent for organizing and conveying information clearly.
• Passion for innovation, demonstrated through creative strategies and continuous process improvement.
• Desired experience in e-commerce or contact center environments.

Bonus if you have:

• PMP certification
• SAP experience

Siau Zianyi License No.: 02C3423 Personnel Registration No.: R23113527

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