Responsibilities:
- Support VMWare ESX 3.x, 4.x, 5.x, 6.x systems and managing these environments in a production environment.
Supports modifying and maintaining Microsoft ACL tables (file/folder permissions), Active Directory Architecture, Microsoft clustering, and performance monitoring techniques on server software and hardware.
- Provides troubleshooting assistance remotely via telephone and email on products to field service personnel, distributors, integrators, and customers. Work with other engineers, manage multiple issues with changing priorities and deal with high pressure situations successfully.
- Capable of investigating and verifying reported product problems in software, firmware, hardware and documentation. Document the problem, work with appropriate group to resolve the problem, and follow up with representatives or customer when the problem is solved.
- Provides documentation of all actions taken in the appropriate systems, set expectations with customers and follow-up on an action item or activity needed to resolve a problem being experienced by a customer. Update and author Technical Notes and other documentation to inform company personnel, domestic or international, of solutions to commonly experienced problems, work around, installation practices that create problems, etc. to improve customer satisfaction and acceptance.
Requirement:
- Minimum degree in any engineering fields
- Minimum 2 Years of relevant experience handling VMware or system infrastructure
- Experience with multiple types of server and storage hardware
- Experience with Active Directory tools and utilities.
- Understanding of EMC SAN Storage hardware
- Familiarity with network and san switching technologies
- Good communication skills
- Excellent trouble shooting skills
Interested candidate, please submit your updated resume in MS WORD format to: wheijie.yong@experis.com.sg
We regret that only shortlisted candidates will be notified.
Name: Yong Whei Jie
Registration Number: R1110096
EA Licence Number: 02C3423
Octavius, Whei Jie Yong EA License No.: 02C3423 Personnel Registration No.: R1110096
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