• Assist and manage all IT strategy including application system, infrastructure to support the Business Unit.
• Execute of IT Project from conceptualise to Delivery stage.
• Manage 3rd party vendors to ensure service and support are delivered in accordance with the service level agreement.
• To assist with procurement and maintain up to date inventory tracking.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• To ensure all transactions pertaining to System are properly completed within the cut-off date before performing month-end process.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Provide user support by implementing and integrating existing and new network, servers and back office applications.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.
• Keep track and update IT hardware and software assets.
• Performing POS setup and implementation, maintenance, support and troubleshooting for problems related to IT infrastructure (hardware and software) and business application systems.
• Handle ad-hoc IT projects whenever required.

Requirement:

• Degree in Computer Science or related field.
• At least 5 years of working experience in technical support in sizable IT infrastructure, as well as the relevant technologies described below.
• Working experience with Windows Servers, Active Directory, UNIX, Router, and Network Switches.
• Expert knowledge of Microsoft Dynamics Navision and LS Retail.
• Working Knowledge and experience with Microsoft Server 2008/2012 Window 10, Microsoft Office (including Outlook), hardware support and general desktop applications.
• Knowledge and experience with Microsoft Exchange, Microsoft SQL Server 2008/2014, including writing script, stored procedure and setup SQL and Navision System and Firewall is required.
• Working knowledge of web technology and programming knowledge in Java & VBA.
• Meticulous, with good analytical and problem-solving skills.
• Proactive with the ability to work independently.
• Dynamic individual who enjoys challenges.
• Able to strive in a fast paced, results-oriented environment.
• Communication and interpersonal skills combined with self-assurance and confidence.

Arvin Clark Sikat, Sombilla EA License No.: 02C3423 Personnel Registration No.: R1222536

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