Responsibilities:

• Apply proven project management methodologies (both traditional/waterfall and agile/scrum) to coordinate all planning, development, testing, documentation, and implementation activities.
• Develop project management deliverables, including project charter, scope, requirements, design, plans, issue tracking and status reports.
• Proactively define and monitor project issues and risks and develop mitigation plans.
• Revise project work plans as appropriate to meet changing needs and requirements.
• Manage project resources located across North America, EMEA and APAC and develop timelines and budgets, etc. to ensure the project is delivered on-time and on-budget and meets quality standards.
• Track progress of the projects and deliverables and regularly report status to project team and internal and external customers.
• Provide direction and guidance to project teams, comprised of Company's personnel, consultants, and on occasion, Company's clients, to plan and execute their work and to identify and resolve issues.
  Enforce project deadlines and schedules.
• Understand the necessity of project standards and apply them consistently.
• Develop meeting objectives and agendas and facilitate meetings.
• Ensure project documents are complete, current, and stored appropriately.
• Effectively present, orally and in writing, proposals, progress reports and recommendations to the highest levels in the organization.
• Facilitate post-project "lessons learned" sessions.
• Prioritize multiple tasks effectively.
• Manage multiple projects and priorities at one time.
• Support valuable solutions and ensure projects are ordered considering priorities; provide support and guidance to sponsors.
• Manages scope changes and acts as an escalation point for all projects.
• Work with Operations Management and Go to Market teams to ensure readiness for client migrations.
• Demonstrate measurable progress by facilitating demonstration of integrated features.
• Create and maintain visual information radiators and team/project metrics that demonstrate measurable progress toward KPIs and delivery of planned work.
• Manage day-to-day operational aspects of multiple projects and scope.
• Effectively apply best practice methodology, inspect, adapt and enforce standards.
• Actively contribute to the development of the Project Management Methodology within the Program Management Office (PMO).

Experience:

• 7+ years proven and successful experience in a project management role
• Experience in leading or working closely with technology projects.
• Experience with large customer migrations and all associated change management.
• Experience with working within waterfall and/or agile methodologies
• Prior experience in leading cross-functional projects and coordination (marketing, production, application deIT, customer service, etc.) following Agile and Traditional/Hybrid project delivery methods (Scrum, Kanban, Plan-driven).
• Experience in managing multi-team programs following Agile approaches such as the Scaled Agile Framework (SAFe), Disciplined Agile, Development (DAD), or other Agile, Scrum or other iterative frameworks at-scale
• Knowledge of Project Management principles, methods and techniques
• Knowledge of Waterfall and Agile development methodologies
• Fundamental understanding of Release and Configuration Management

• Proficient in utilizing computer systems, with significant experience in Microsoft Office Products including Word, Excel, Access, Project, PowerPoint, and Visio as well as Internet technologies
• Good knowledge of tools such as Jira, Version One, MS Project, Rally or Grasshopper, Confluence

Sharma Kristine Joy Padua License No.: 02C3423 Personnel Registration No.: R2090931

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