My Client, a Fortune 50 company is looking for a IT Business Partnering Analyst to partner with 3 business units of the company in IT projects. The IT Analyst must understand the plans for IT in his/her area of responsibility and will participate in the achievement of these plans and effectively communicate these within business teams. |
Job responsibilities:
- Engage with business teams within his/her area of responsibility to communicate and scope the IT plan aligned with overall IT plan
- Undertake activities for service line project activation programs
- Undertake the relevant project execution activities to support growth programs
- Undertake the necessary activities to provide L2/3 support for company's applications
- Work with innovation team to provide necessary integration activities with company's applications to support innovation programs
- Undertake the necessary project management and application development activities for Innovation projects
- Work with local vendors in delivery of application management of project applications
- Assist with communication and resolution of Incidents for project applications
- Input to review of project services within area of responsibility and help develop action plans for these
- Undertake necessary activities to ensure achievement of project service improvement plans
- Input to review of global services and help develop action plans for these
- Track achievement of action plans
- Contribute to implementing key actions to address service improvement areas
- Work with global & local vendors in delivery of global services where appropriate
- Assist with communication and coordination of status of Urgent Incidents within the organization and understanding impact to support resolution of these incidents
- In the case of relevant incidents with core processes works together with the functions in order to activate Business Continuing Plan (BCP) to minimize disruption
- Participate in problem management activities as required to support operations teams in resolving problems
- Work with business units to ensure that the benefits of the existing service lines and new/updated services lines are achieved
- Supports the introduction of new IT Service Lines
- Assist with processing of actual costs as required
- Adhere to governance & compliance framework
- Support Execution of DRP plans as appropriate
Requirements:
- Degree or similar qualification
- At least 5 years of experience in IT project management, service delivery or similar function
- Knowledge in SAP - SCM (Supply Chain Management) is an advantage
- Proven track record in delivery of IT projects in similar industry and similar application landscape
- Excellent communication and interpersonal skills
