SUMMARY
Provides local IT, logical security and end user support for regional and global IT teams in the delivery of global IT projects.
DUTIES AND RESPONSIBILITIES
IT Infrastructure and Operation
- Installation, configure and upgrade of IT hardware (servers, routers, network devices) and software applications
- Maintenance of IT equipment (Office & Production network)
- Conduct routine system/housekeeping tasks to ensure optimal and compliant environment operation
- Direct, plan and maintain system backup/recovery solutions
- Harden the infrastructure (patch, MAC address filtering, GPO) as per requirements
- Manage IT inventory including warranties and supplies requirement, etc.
- Vendor Management for all related IT infrastructure including service agreement renewal
Logical Security
- Implementation of IT security as per Global IT Security Policy
- Perform security checks - Firewall logs and configuration audit, AV updates, Wifi scan, internal VA, software inventory, VPN configuration and other compliance tasks
- Review and investigate generated security alerts triggered from the Firewall, Logchecker and other monitoring system
- Prepare and update the required procedures / documentation as per requirements
REQUIREMENTS
- Minimum Diploma in Computer Science, Information Systems, and/or Engineering discipline
- At least 3 years of relevant experience implementing IT infrastructure and Security
- Knowledge of Windows Server and Active Directory, GPO
- Hands-on experience troubleshooting hardware such as servers, routers, switches, network and other technical support
- Familiar with Firewall (CISCO ASA), access rights management, anti-virus setup
- Experience with incident ticketing systems, workstation management systems and imaging
- Ability to multi-task shifting priorities while maintaining continuity
Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247
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