Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications

• BS degree in Computer Science or equivalent experience
• Must Have CRM Implementation Experience (Salesforce or any CRM with SAP)
• At least 3+ years of architecture skills in designing digital customer experience solutions on ecommerence platform
• At least 5+ years of successfully implement CRM and SAP solutions.
• Demonstrated expertise in digital trends such as Customer 360, DXP, CMS, WEM, eCommerce, CRM,
• understanding of CX processes and underlying data in the shipping industry
• Proven track record of driving changes in processes and organizations, while maintaining working relationships with key business customers

Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194

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