IT Planning Specialist (Production) - Permanent Role

Location Singapore
Job reference BBBH119281_1663289933
Salary Negotiable
Consultant email
EA License No. 02C3423

This position is responsible for serving as a contact point for company employees by establishing/introducing information system and IT support directions and plans for Production in the Production area and overall customer experience. Will plan digitalization and smart IT for Production business innovation, and perform communication, collaboration, and window roles with business. Will also establish an IT investment plan based on business improvement direction, investment items, schedule, and development method.

Roles & Responsibility

  • Review the implementation plan necessary for IT investment/outsourcing operation and collaborate with the finance and legal departments necessary for the contract
  • Perform work as a contract point of contact between outsourcing partners and the IT team.
  • Coordinate and plan production priorities, workflow and schedule
  • Schedule routine inspection and maintenance of production equipment to prevent equipment break-downs and malfunctioning
  • Develop or update standard operating procedures and best practices for production operations
  • Determine resource requirements and work allocation for production operation
  • Report on the status of work progress on a regular basis
  • Collaborate with IT Security, internal & external audit process, risk, Compliance, Legal and other functional areas to provide feedback and guidance on Genworth policies, SOP's, and reports
  • Work with the IT department affected by changing laws, regulations, or policies to ensure that appropriate changes are planned to be implemented
  • Cooperates with project managers, application owners and department managers within IT unit and across other production units to ensure full financial picture is understood and managed
  • Prepares reports summarizing and forecasting business activities, and provides accurate financial analysis on the departmental project portfolio


  • Bachelor's degree in Computer/Information Technology or related disciplines
  • At least 3 years of experience in Production IT Field
  • Experience in IT Planning work in Production and customer experience fields
  • Experience in IT procurement and contract work

Sharma Kristine Joy Padua License No.: 02C3423 Personnel Registration No.: R2090931

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