IT Support Engineer (MacOS/iOS)

Location Singapore
Job reference BBBH119044_1663728723
Salary S$4000 - S$6000 per month
Consultant name Claudia Kueh Kee Jinq
Consultant email
Consultant contact no. 65515579
EA License No. 02C3423
Consultant Registration No. R1880247

Job description:

  • Conduct audit for regional client infrastructure and services.
  • Deploy new instances of the secure print and room management devices.
  • Implement change request for the secure print and room management updates.
  • Monitor uptime of regional server infrastructure, secure print and room management devices.
  • Support the functional and performance validation of client services.
  • Perform failure analysis and service recovery of offline devices.
  • Provide end-user troubleshooting support on desktop/laptop/tablet/mobile devices.

Job requirements:

  • Diploma in Information Technology or similar discipline with at least 4 years of relevant experience in providing IT support.
  • Experience in supporting macOS and iOS.
  • Experience in supporting server infrastructure, secure print and room management devices.
  • Willing to support ad-hoc building outage over weekend or execute change request during weekdays before the office hour (e.g. 6am SGT) when required.

Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247

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