Network Engineer (Project Implementation & Support/East)

Location East Region, Singapore
Job reference NE280519_1559012940
Salary S$4000 - S$6000 per month + AWS + VB
Consultant name Yong Whei Jie, Octavius
Consultant email wheijie.yong@experis.com.sg
Consultant contact no. 65515572
EA License No. 02C3423
Consultant Registration No. R1110096

Responsibilities

  • Provide technical support services remotely or onsite as per service level agreement including
    ▪ Break-fix.
    ▪ Emergency support.
    ▪ Software upgrades.
    ▪ Trouble tickets follow up till a satisfactory solution is concluded. To liaise appropriate cross-team members and vendors when required.
    ▪ Configuration change for network enhancement and validation of new service/feature.
    ▪ Preparation of the method of procedures (MOP) for execution.

  • Perform technical professional services for projects such as high/low level design documents (HLD/LLD), implementation, testing, commissioning, migration and system documentation.

  • Develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions.

  • Perform periodic preventive maintenance on customers' networks.

  • Prepare operation and management reports when required.

  • Maintain rapport with customers and competence in managing vendors.

  • Administrative support of RMAs.

Requirements

  • Tertiary education in Computer Networks or Information Technology.

  • Preferably with minimum 2 years of experience in managing and implementing network infrastructure projects for service providers, financial, education institutions and large enterprises.

  • Preferably with knowledge and hands on experience in any of the following areas:
    ▪ LAN & WAN technologies such as VLANs, STP/RSTP, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, QoS, multicast, 802.1x, IPv6. OSI and TCP/IP.
    ▪ WIFI technologies such as 802.11a/b/g/n/ac and wireless security. Experience with heat map coverage mapping will be an added advantage.
    ▪ DNS, DHCP and IPAM (DDI) solutions.
    ▪ Packet Optical Network solutions such as IPoDWDM.

  • Possess an analytical mind with strong problem-solving skills and the ability to work independently and cope with pressure.

  • Possess excellent communication and interpersonal skills.

  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

Octavius, Whei Jie Yong EA License No.: 02C3423 Personnel Registration No.: R1110096